Astronaut Concierge & Launch Logistics Specialist

Application close date:

Applications will be accepted on an ongoing basis until the requisition is closed.

At Blue Origin, we envision millions of people living and working in space for the benefit of Earth. We're working to develop reusable, safe, and low-cost space vehicles and systems within a culture of safety, collaboration, and inclusion. Join our diverse team of problem solvers as we add new chapters to the history of spaceflight!

We are a diverse team of collaborators, doers, and problem-solvers who are relentlessly committed to a culture of safety. This position will directly impact the history of space exploration and will require your commitment and detailed attention towards safe and repeatable space flight. Join us in lowering the cost of access to space and enabling Blue Origin's vision of millions of people living and working in space to benefit Earth.

As part of a hardworking team of diverse specialists, Astronaut Concierge & Launch Logistics Specialist is focused on providing attentive, courteous, and efficient support to astronauts and to their guests, from pre-arrival to post-departure.In addition, the Astronaut Concierge/Operations Specialist supports the astronaut experience, sales, media, operations and other internal business teams in ensuring successful operations and the highest levels of safety and customer satisfaction. This will include supporting logistics and execution of events, both internal and external. Passion for our mission and vision is required!

We are looking for someone to apply their technical expertise, leadership skills, and commitment to quality to positively impact safe human spaceflight.

Job Responsibilities:

Perform logistics and administrative job duties relating to space launches, national and international special events, ranging from 2 - 6,000 attendees.

Interact on regular cadence with Astronaut customers

Manage complex calendars across business units within Blue Origin

Liaising and contract negotiating with vendors. Working closely with internal procurement and AP teams to ensure appropriate contract terms are met and followed.

Develop internal documentation and review contracts and proposals to ensure agreed commitments and accountability; escalate as needed. Working with Procurement and AP leadership to ensure that all obligations are met with vendors domestically and internationally.

Oversee the attendee registration websites, communications, program and attendee support.

Develop and ensure travel plans, itineraries, and agendas for internal and external customers

Compile accurate documentation for travel-related events including airfare, transportation, hotels, conference centers, restaurants, etc.

Partner with external event planners, vendors and with suppliers in providing best-in-class service.

Manage projects independently and/or in teams, from conception to completion and often with conflicting priorities

Ensure timely and accurate submittals of expense report.

Handling post-event reports, measuring impact and ROI

Maintain a high level of confidentiality at all times, and only disseminate information as needed.

Using strong organizational skills, perform and prioritize multiple calendars and events while prioritizing conflicting needs.

Work with and task cross-functional stakeholders at all levels of the organization including our Executive Leadership team, to drive projects to completion across teams and time zones.

Handle matters expeditiously and proactively, following through on requirements to successful completion, often with deadline pressures. Adapt to competing demands

Handle amenity requests for all VIP clients. Ensure that all arrangements, are handled properly, coordinating with other departments through oral and written instructions

Support other astronaut initiatives and perform other duties as assigned

Required Skills, Education, Experience: