Customer Service Representative Jobs in Pennsylvania

Job Title: Supply Chain Procurement Agent 1 Company: Boeing Company Location: Ridley Park, PA Description: Location Ridley Park, PA Virtual Office/Telecommute? Virtual Work Not Available Shift First Business Unit Integrated Defense Sys Division Global Services & Support Program Integrated Logistics Occupation Title Supp Mgmt and Procurement Skills Management Title Supply Chain Procurement Job Classification HADPN1 Job Type Non-Management Experience Level Entry Exemption Status Nonexempt Union No Security Clearance Required? No Security Clearance Required Work Eligibility Required? Yes US Person Status Required? Yes Export Control Required? Yes Relocation Money Available? No Date Posted 01/29/2010 Closing Date 02/05/2010 Position Description Interfaces with the supplier to enforce the terms and conditions of simple, firm fixed priced contracts with fixed quantity and delivery schedules. Monitors established contract performance metrics. Creates simple, firm fixed priced contracts with fixed quantity and delivery schedules in business systems with negotiated terms and conditions. Uses established policies and procedures to satisfy customer requirements for goods and services within the limits of delegated purchasing authority. Develops and executes the negotiation plan for simple procurement activity in accordance with applicable policies and procedures. Communicates with suppliers to reach agreement on contract terms and conditions to ensure equitable commitment is made in support of customer needs and goals. Develops and documents the source selection process on routine procurement activity to provide the best match of customer requirements with external supplier capabilities and offers. Follows established policies and procedures, market conditions and best practices to achieve best value for customer. Reviews simple printed reports or on-line data from multiple business systems to ensure data integrity with respect to quantity, schedule, inventory balances, order policy and compliance with established policies and procedures and local work instructions to create or modify buy authorization. Receives direct and detailed instructions for specific assignments. Reports discrepancies to more experienced Supply Chain Procurement Agents for resolution of issues. Individual should possess the ability to manage multiple tasks and track workload. Knowledge using computer software such as Excel, Word, PowerPoint, etc is required. Good communications skills are necessary and the ability to interact with others on a professional level to support B ing business objectives. Competencies General [ + ] Build Positive Relationships Tries to build effective working relationships with fellow work group members. Asks for and provides information to clarify situations. Tries to expand on original ideas, enhances others' ideas, and contributes own ideas about the issues at hand. Places higher priority on work group goals rather than on own goals. Seeks agreement from fellow work group members to support ideas; explains value of actions. Establishes good interpersonal relationships by helping people in work group feel valued, appreciated, and included in discussions (enhances self-esteem, empathizes, involves, discloses, supports). [ + ] Communication Makes an effort to clarify purpose and importance; stresses major points; follows a logical sequence. Tries to keep the audience engaged through use of techniques such as analogies, illustrations, humor, an appealing style, body language, and voice inflection. With guidance from others frames messages in line with audience experience, background, and expectations; tries to use terms, examples, and analogies that are meaningful to the audience. Occasionally seeks input from audience; checks understanding; tries to present message in different ways to enhance understanding. Uses syntax, pace, volume, diction, and mechanics appropriate to the media being used. Interprets messages from others and responds appropriately; at times requires guidance from others on how to respond. [ + ] Initiating Action Seeks advice from direct supervisor when confronted with a non-routine problem or when made aware of a situation in own work area. Occasionally assists in implementing new ideas or potential solutions without prompting; d s not wait for others to take action or to request action. Volunteers to take action that g s beyond job requirements in order to achieve work group objectives. [ + ] Work Standards Strives to achieve a high level of quality, productivity of service based on criteria established by direct supervisor. Dedicates required time and energy to assignments or tasks to ensure that no aspect of the work is neglected; works to overcome obstacles to completing tasks or assignments. Accepts responsibility for outcomes of one's work; admits mistakes and refocuses efforts when appropriate. Technical [ + ] Analytical Skills Skill and ability to: collect, organize, synthesize, and analyze data; summarize findings; develop conclusions and recommendations from appropriate data sources. Typical Education/Experience Bachelor's degree. Other Job related information

Job Title: PROCUREMENT AGENT - NEEDED NOW!! Company: CDI Corporation Location: Ridley Park, PA Description: WHY WAIT?Are you looking for an exciting new opportunity?This may be your lucky day!It is time for a change, and CDI can help!We have an immediate need for a PROCUREMENT AGENTJOB DESCRIPTION- Issues FAR based RFPs, negotiate FAR based purchase contracts, documents purchase contract, administers purchase contracts. - Coordinates with and supports supplier management team, material estimating, contracts, supplier program managers, quality, engineering IPTs, and program managers. Detailed job duties:- Interfaces with the supplier to enforce the terms and conditions of multiple contract types.- Establishes contract performance metrics, monitors supplier performance to contract terms and conditions, solves complex problems and mitigates risks to assure goods and services are delivered in accordance with contract terms. - Coaches less experienced Chain Supply Chain Procurement Agents in development and monitoring of performance metrics, identification of problems and development of risk mitigation plans. - Creates complex purchase contract types in business systems with negotiated terms and conditions using established policies and procedures as required to satisfy customer requirements for goods and services within limits of delegated purchasing authority. - Coaches less experienced Supply Chain Procurement Agents in creating purchase contracts. - Leads teams of Supply Chain Procurement Agents and other cross-functional employees in developing purchase contracts within limits of delegated authority. - Develops recommendations to improve policies and procedures. - Conducts peer reviews of purchase contracts for compliance with applicable policies and procedure JOB SKILLS: - Familiar with Networks Procurement, EPIC- preferred. - Experienced negotiator of FAR based purchase contracts- preferred. - Familiarity with Boeing Supplier Management Procedures- preferredTAKE ACTION!Why wait another day?It is time to act!Apply NOW and join the CDI Team TODAY!!!