Customer Service Representative Jobs

Job Title: Carrier Profiler Company: Jupiter Transport Services Location: Jupiter, FL Description: Jupiter based Freight Brokerage is looking for a reliable self motivated individual. Transportation and/or Insurance knowledge helpful. Multi-tasking between accounting, data entry, insurance verification & phones. Accurate data entry a must. We are not offering relocation expense at this time.

Job Title: Customer Service Representative Company: ACT Location: Mira Loma, CA Description: Skills/Qualifications: Distribution or Shipping / Receiving Clerk experience required. Dept Store Routing Experience a plus, Organized, Deadline-Oriented, Dependable, Time Management Skills, Excellent Team Player, Positive Attitude, Computer Literate, Good Typing and 10 Key Skills, Bi-lingual Spanish required. Company Info: We are a third-party distribution warehouse located in Mira Loma, CA. We offer a great working environment, competitive compensation packages & opportunity for growth.

Job Title: Customer Service Rep - Logistics Experience Company: Location: Indianapolis, IN Description: Specialty Glass Manufacturer in Carmel needs an outstanding Customer Service Representative to answer client calls, take client orders, problem solve, resolve complaints, answer questions and probe clients with appropriate questions to determine if all client needs are being met. Outstanding attention to detail and problem solving skills are needed. Tenacity to solve problems and curiousity to ask questions and learn about products and processes in order to help customers is a must. The Customer Service Representative will help customers at five-star hotels and dining establishments. He/she will take orders, answer customer queries and provide order status updates over the phone. He/she also will enter new vendors and new items into inventory, establish and maintain relationships with manufacturers and sales representatives, mail out literature and catalogs, and help roll out new products and promotions to sales representatives and customers. Previous CSR experience a must. Previous experience with Logistics is highly recommended. Candidate will be working closely with shipping companies to make sure that shipments arrive on time to client sites. Will be responsibility for trouble shooting any shipping issues. Associates need to be proficient in the following: -Microsoft Word -Microsoft Excel -Netsuite experience a plus -Bilinglual (English/Spanish) candidates will be given top consideration -Internet usage -On-line data entry; previous on-line ordering experience preferred -Pleasant phone voice and excellent communication skills -Organized, detail-oriented, and able to maintain a sense of urgency to fill orders quickly and accurately. Client will provide training on their proprietary system. Salary $11.00 - $13.00/hr. depending on experience. Evaluation hire.

Job Title: Procurement Agent 1/2 Company: Boeing Company Location: Long Beach, CA Description: Location Long Beach, CA Virtual Office/Telecommute? Virtual Work Not Available Shift First Business Unit Shared Services Division Supplier Management Program Procurement Services Group Occupation Title Supp Mgmt and Procurement Skills Management Title Procurement Admin Job Classification HAACN1 Note: The level of the classification for a specific applicant will be based on the qualifications of that applicant. Job Type Non-Management Experience Level Entry Exemption Status Nonexempt Union No Security Clearance Required? No Security Clearance Required Work Eligibility Required? Yes US Person Status Required? Yes Export Control Required? No Relocation Money Available? No Date Posted 02/23/2010 Closing Date 03/02/2010 Position Description The Procurement Services Fast Track Group of SSG Supplier Management has entry level opportunities in the Procurement Agent position at the Long Beach site. Responsibilities include, but are not limited to, obtaining the goods and services for the company as well as managing all supplier-related activities associated with the supply chain. Employee shall be confident in computing skills and will act as an authorized agent of the company with the responsibility for managing all supplier-related activities and the authority to commit company resources through contracts and agreements within delegated commitment level. Required to work closely with other Procurement Agents and other team members, as well as with internal customers to understand, integrate, and assure documentation requirements. Additional responsibilities include developing requests for quotations and proposals, analyzing supplier responses, participating in negotiations and subcontract awards, maintaining subcontracts, and managing the relationship between the company and suppliers. Executes assigned tasks to gain familiarity with contract terms and conditions. Interprets and enforces contract terms and conditions. Documents procurement decisions, creates contract correspondence and administers contract changes between the company and suppliers. Ensures compliance with all relevant B ing procedures and contract requirements. Integrates activities with internal and external customers and suppliers to fulfill contract requirements and reconcile contract issues. Competencies General [ + ] Adaptability Tries to understand changes in work-group tasks, situations, and the department as well as the logic or basis for change; occasionally seeks information about changes affecting their individual job. Treats changes and new situations as opportunities for learning or growth; focuses on the beneficial aspects of change; speaks positively about the change to fellow work group members. Quickly modifies behavior to deal effectively with changes in the work environment; readily tries new approaches appropriate for new or changed situations; d s not persist with ineffective behaviors. [ + ] Build Positive Relationships Tries to build effective working relationships with fellow work group members. Asks for and provides information to clarify situations. Tries to expand on original ideas, enhances others' ideas, and contributes own ideas about the issues at hand. Places higher priority on work group goals rather than on own goals. Seeks agreement from fellow work group members to support ideas; explains value of actions. Establishes good interpersonal relationships by helping people in work group feel valued, appreciated, and included in discussions (enhances self-esteem, empathizes, involves, discloses, supports). [ + ] Customer Focus Understands customers and their needs and considers such factors in the completion of day-to-day job tasks and responsibilities; supports more experienced employees as required to develop and sustain productive customer relationships; uses available information to understand customer related circumstances, problems, and needs; considers how day-to-day actions will affect customers; responds quickly to help more experienced employees meet customer needs and resolve problems. Technical [ + ] Effective Written Comm Basic - Basic knowledge of different communication materials (e.g., proposals, papers, user guides, reports, articles, promotional materials, brochures, web sites, presentations, speeches). Basic writing ability to assist in preparation of departmental correspondence and documents. Preferred -General knowledge of different communication materials (e.g., proposals, papers, user guides, reports, articles, promotional materials, brochures, web sites, presentations, speeches). Basic writing ability to assist in preparation of departmental correspondence and documents. [ + ] Process Management Skills Basic - Basic ability to determine the process to be used to accomplish goals, properly document processes, support people and activities, understand how to separate and combine tasks into efficient work flow, identify opportunities for synergy and integration, and simplify complex processes. Preferred -General ability to determine the process to be used to accomplish goals, properly document processes, support people and activities, understand how to separate and combine tasks into efficient work flow, identify opportunities for synergy and integration, and simplify complex processes. [ + ] Procurement Processes Basic - Basic knowledge of the responsibilities and tasks performed by Procurement departments and/or disciplines. Preferred -General knowledge of the responsibilities and tasks performed by various procurement departments/disciplines. General knowledge of the interactions between departments/disciplines and how their products/processes affect one another and impact non-Procurement processes (e.g., Engineering, Business, Operations, Logistics). Typical Education/Experience Level 1 - Bachelor's degree. Level 2 - Bachelor's degree and typically 3 or more years' related work experience, a Master's degree and typically 1 or more years' related work experience or an equivalent combination of education and experience. Other Job related information This position is very fast paced, requires the ability to multi-task while maintaining a positive attitude and meeting our business partners needs. Computing Skills - Microsoft Suite a Must, Proficient in Excel - Oracle, knowledge of SSPN and Process Management are a plus.

Job Title: Business Development Agent - Logistics Company: Location: Indianapolis, IN Description: Ritchey Consulting Group, a sales consulting firm with focus in the Logistics Sector, is responsible for a rapidly growing global logistics service provider, Seamless Logistics. An immediate career opportunity is open for a qualified Business Development Agent . Reporting to the VP of Sales, the Business Development Agent will be responsible for providing strategic account leadership by successfully identifying and developing a client base to maximize the Seamless Logistics Global revenue opportunities. This individual will serve as a key member of the national and international Sales Department. The Business Development Agent is responsible for achieving the revenue goals of an assigned geographic territory, vertical territory, and/or named accounts. The Business Development Agent is also accountable for the sales and contracting aspects of multiple client engagements. (Management may amend or assign duties and responsibilities to this job at any time) ? Develop the initial client relationship and manage the sales process through contracting and deployment. ? Become a trusted advisor to clients by assisting with and managing the on-going services and initiatives provided and supported by Ritchey Consulting Group. ? Identify, qualify and successfully close prospects. ? Understand client needs and objectives. ? Identify opportunities for Seamless Logistics to support the client by addressing problems and challenges related to the client?s initiatives in logistics, supply chain, transportation and distribution operations. ? Sell and deliver value with Seamless Logistics services and solutions. ? Develop specific action plans and milestones to implement identified sales strategies. ? Specify critical resource needs from prospective clients required to meet business objectives. ? Continuously track plans and milestones. ? Participate in any technical discussions or presentations pertaining to a client. ? Create, modify or prepare and deliver sales and marketing presentations providing an in-depth overview of solution and capabilities to all levels of management. ? Establish and maintain relationships with key contacts at each client. ? Demonstrate proficiency in consultative selling. ? Develop and grow client base and seek new revenue opportunities. Qualifications and Key Skills: (The following are representative of the education, experience, knowledge, skills or ability required for this position) ? Bachelor?s degree with a minimum of 3+ years? relevant sales experience in supply chain, transportation, or logistics solutions. ? Advanced business management degree is desirable. ? Must possess knowledge of logistics, supply chain and IT terminology and industry vendors and suppliers. ? Must project a professional image and possess excellent interpersonal and time management skills ? Ability to travel up to 50% is required. ? Proven and consistent track record in exceeding assigned quota by surpassing 100% performance. ? Experience in executive-level selling. ? Excellent verbal and written communication skills. ? Must be well organized and a self-starter. ? Ability to be aggressive about duties, yet work with a wide variety of people and maintain personable relationships with all internal and external customers. Pay structure is commission based with growth potential per meeting/exceeding monthly sales goals. The commission breakdown is as follows. !!Outstanding Earning Potential!! Earning Matrix: 3% on all generated sales over $75,000! Incentive: An added .5% will be added to all sales after 399,999.99. Sales Revenue % Payout $0-74,999.99 .02% $75,000-399,999.99 .03% > $400,000.00 .035% Examples: $50,000.00 (monthly sales) x .2 = $1,000.00 $100,000.00 (monthly sales) x .3 = $3,000.00 $200,000.00 (monthly sales) x .3 = $6,000.00 $300,000.00 (monthly sales) x .3 = $9,000.00 $400,000.00 (monthly sales) x .35 = $14,000.00 $500,000.00 (monthly sales) x .35 = $17,500.00 Ritchey Consulting Group is an Equal Opportunity Employer and does not discriminate against applicants in regards to race, gender, religion, age, sex, handicap or orientation. Considerable applicants must attach updated resume, cover letter and 3 professional references.

Job Title: Biological Agent Import and Export Specialist Company: SRA International Location: Alexandria, VA Description: Daily Responsibilities Candidate will provide the Defense Threat Reduction Agency (DTRA), Cooperative Threat Reduction (CTR) Directorate with subject matter expertise and program support for assisting partner countries with the import and export of biological agents across state borders. Comply with all USG, international, and recipient state import and export regulatory requirements. Daily Responsibilities Continued none Required: Years of experience (min) 10+ Required: Degree Bachelors Required: Skills Experience with domestic and foreign import and export of hazardous biological agents and other human, animal or plant materials that may contain or be contaminated with these agents. Knowledge of US and international requlations for import, export, and transport of these materials across international borders. Successful candidates will have strong written, analytical, interpersonal and presentation skills, be able to work productively in a diverse team environment, and be willing to travel both domestically and internationally. Desired: Degree Masters Desired: Skills Foreign language skills are desirable as well as experience working with DTRA Cooperative Threat Reduction activities in partner countries. Knowledge of Former Soviet Union (FSU) BW programs and operations highly desirable. Desired: Subject Biology, and other related disciplines like microbiology, molecular biology, virology, pathology, infectious diseases

Job Title: *Biological Agent Import and Export Specialist Company: SRA International Location: Alexandria, VA Description: Position Title *Biological Agent Import and Export Specialist Location US - Virginia - Alexandria (Galaxy) (VA35) Clearance Required Yes - Not Required to Start Clearance Type Secret Daily Responsibilities Candidate will provide the Defense Threat Reduction Agency (DTRA), Cooperative Threat Reduction (CTR) Directorate with subject matter expertise and program support for assisting partner countries with the import and export of biological agents across state borders. Comply with all USG, international, and recipient state import and export regulatory requirements. Daily Responsibilities Continued none Required: Years of experience (min) 10+ Required: Degree Bachelors Required: Skills Experience with domestic and foreign import and export of hazardous biological agents and other human, animal or plant materials that may contain or be contaminated with these agents. Knowledge of US and international requlations for import, export, and transport of these materials across international borders. Successful candidates will have strong written, analytical, interpersonal and presentation skills, be able to work productively in a diverse team environment, and be willing to travel both domestically and internationally. Requisition Number 28223BR Desired: Degree Masters Desired: Skills Foreign language skills are desirable as well as experience working with DTRA Cooperative Threat Reduction activities in partner countries. Knowledge of Former Soviet Union (FSU) BW programs and operations highly desirable. Desired: Subject Biology, and other related disciplines like microbiology, molecular biology, virology, pathology, infectious diseases

Job Title: Experienced Air Import/Export Agent! - Hiring Now! Company: AppleOne Location: Compton, CA Description: Great Pay to $20/hr+ DOE!!! Terrific opportunity for a professional individual ready to move ahead in a great career. As a air import/export agent for this stable, family-oriented freight forwarding company, you will be responsible for handling all shipping via air, tracking shipments both inbound and outbound, and regular follow-up with customers regarding their products. Ideal person will be able to work at a fast-pace, have recent experience with air freight and be knowledgeable of TSA regulations. Top compensation and a rewarding work environment that offers a casual environment, employer-paid benefits and growth opportunity. Apply for this great position as a air import/export agent today!df-lj

Job Title: Procurement Agent 4 Company: Boeing Location: Huntington Beach, CA Description: Procurement Agent 4 Requisition Number: 10-1004614 Job Status: Activated -  Posting Type: Posted Internally and Externally. -  Posting Status: Available Location Huntington Beach, CA Virtual Office/Telecommute? (Things you should know about Virtual Office) Virtual Work Not Available Shift First Business Unit Engineering Ops & Tech Division Boeing Research & Technology Program Global Technology Occupation Title Supp Mgmt and Procurement Skills Management Title Procurement Admin Job Classification HAACP4 Job Type Non-Management Experience Level Career/Experienced Exemption Status Exempt Union No Security Clearance Required? (Security Clearance definitions) No Security Clearance Required Work Eligibility Required? Yes US Person Status Required? Yes Export Control Required? Yes Relocation Money Available? No Date Posted 03/18/2010 Closing Date (Things you should know about closing dates) 04/01/2010 Position Description Position will include support to proposal activity in pursuit of multiple Customer Research and Development (CRAD) and Internal Research and Development (IRAD) programs being managed by the Boeing Research and Development organization. Will be responsible for the development and issuance of requests for proposal, evaluation of supplier proposals, and performance of source selections. Will place, definitize and administer subcontracts, purchase orders and change orders within the designated commitment authority. Place cost and fixed price type contracts. Serve as the Subcontract Team lead to negotiate price, delivery dates, profit/fee, incentives, statement of work requirements, terms and conditions. Manage supplier cost, schedule and quality performance in accordance with contractual requirements. Familiarity with Boeing's research and development process is preferred. Must be able to work with various contact types. Support change board, work authority, and export control functions. Coordinate and track action items to closure. Act as the focal point for disposition of data requirements, supplier payments and all written correspondence. Competencies General [ + ] Communication Consistently clarifies purpose and importance; stresses major points; follows a logical sequence. Consistently keeps the audience thoroughly engaged through use of techniques such as analogies, illustrations, humor, an appealing style, body language, and voice inflection. Consistently frames even complex messages in line with audience experience, background, and expectations; uses terms, examples, and analogies that are meaningful to the audience. Consistently seeks input from audience; checks understanding; presents message in different ways to enhance understanding. Uses syntax, pace, volume, diction, and mechanics appropriate to the media being used; attends to both direct and indirect messages from others; correctly interprets messages and responds appropriately. Advises fellow project leads and other internal employees in effective communication techniques. [ + ] Customer Focus Makes customers and their needs a primary focus of one's actions as a project team leader; develops and sustains productive customer relationships as they relate to project team leadership responsibilities; actively seeks information to understand customers' circumstances, problems, expectations, and needs; presents project level information to customers to build their understanding of issues and capabilities; considers how project level actions or plans will affect customers; responds quickly to meet customer needs and resolve problems; assists other project team leaders in implementing ways to monitor and evaluate customer concerns, issues, and satisfaction and to anticipate customer needs. [ + ] Initiating Action Consistently takes immediate action when confronted with a problem or when made aware of a situation in own or other work area. Consistently implements new ideas or potential solutions without prompting; does not wait for others to take action or to request action. Consistently takes action that goes well beyond job requirements in order to achieve the objectives of the organization. [ + ] Planning And Organizing Identifies more critical and less critical activities and assignments; adjusts priorities when appropriate. Proactively determines project or assignment requirements by breaking them down into tasks and identifying types of equipment, materials, and people needed. Effectively allocates appropriate amounts of time for completing own work; avoids scheduling conflicts. Is an expert at taking advantage of available resources (individuals, processes, departments, and tools) to complete work efficiently; coordinates with internal and external partners. Uses time effectively and prevents irrelevant issues or distractions from interfering with work completion. [ + ] Systems Thinking Consistently evaluates job tasks and processes on how well they help meet team objective(s); identifies non-value-adding components and barriers. Formulates change strategies; frequently seeks input from other project leads and internal employees to evaluate options for change and encourage buy-in. Makes appropriate changes to job/role structures and processes by communicating effectively and focusing on new skill development. Uses extensive measurement systems to monitor the implementation. Technical [ + ] Procurement Processes Extensive and specialized knowledge of the responsibilities and tasks performed by various procurement departments/disciplines. Extensive and specialized knowledge of the interactions between departments/disciplines and how their products/processes affect one another and impact non-Procurement processes (e.g., Engineering, Business, Operations, Logistics). [ + ] Proposal Processes Extensive, specialized knowledge of government, company, and local policies, procedures, and regulations (e.g., Estimating system manual, FAR, DFAR, TINA, ITAR, Procurement integrity, Export Compliance) relating to the development of cost proposals. Extensive, specialized knowledge of proposal, accounting, and rate development (common systems). Extensive, specialized knowledge of audit, fact-finding, and negotiation processes (e.g., self audit, internal audit, government audit, effective negotiation) and how they affect the proposal process. Typical Education/Experience Bachelor's degree and typically 10 or more years' related work experience, a Master's degree and typically 8 or more years' related work experience or an equivalent combination of education and experience. Other Job related information Must be a self-starter and able to operate in ambiguous environment with little direction. Excellent organization, oral and written communication skills are required. Must possess strong leadership and problem solving skills. Requires ingenuity and innovation. *** Please note that depending on the specific position, you may be required to pass additional medical tests, credit checks, and/or other requirements. These additional items are required for the Company to comply with various laws and regulatory rules.*** Every job requisition has specific and unique requirements listed under 'Description', 'Competencies', and 'Education'. Applicants will increase their opportunities for consideration by demonstrating compatibility with these requirements in their resumes. The job specifications - including competencies (knowledge, skills, abilities, and other characteristics), job-relevant work experience, education, and other requirements described in this requisition - will be the basis for applicant screening, including resume reviews, structured interviews and any other assessments used to support the hiring decision. All candidates considered for this position may be required to participate in a structured interview. The structured interview is a standardized method of evaluating candidates' job-related competencies to support a

Job Title: Customer Service Rep. for Logistics/Transportation Company Company: AppleOne Location: Sandy, UT Description: Job Description:Description Position Title: Customer Service Agent Provide superior customer service to our customers through total commitment to quality and continuous improvement of our processes.Responsibilities: Operations & Local Industry KnowledgeCustomer Service : Quoting, follow-up, customer assistance, compliance inquiriesVendor Relations: Establishing further needs of vendor/partners Accounting Assistance if neededRegulatory Compliance knowledgeAccurate and Timely workMaintains focus on ensuring each customer contacted is satisfied and their shipments move timelyDesk level Sales through Customer follow-up and Assistance to managers/Supervisors and Outside/Inside Sales StaffProcedure and Productivity Standards AdherencePromoting Culture at all times OPS Compliance and Maintenance Assistance Assistance in updating Client Profiles and RatesImplement measures to improve level of Customer Service without increase in costCoordination and assistance in Department training classesGeneration of leads to managers/supervisors and outside/inside Sales GroupEnsure smooth flow of files through Customer Service to Operations.Assistance in maintaining EXCEL score of 95% or aboveAssist in team meetings and participate in branch meetings when applicableParticipate in all necessary conference calls if neededAssistance to operations staff when neededLook for and assist in implementing new ways and new opportunities to service our customersSelf DevelopmentAttend Training Classes ensuring minimum 52 hours training per yearAll of the above but not limited toExperience and Education:2 years minimum experienceEffective interpersonal skills.Ability to relate to customers and internal employees at all levelsAbility to understand and convey our Culture to all employeesPrevious experience with Word Processor, spreadsheet, Windows, Email and various PC Based software.Reporting Structure:Branch Operations Manager, District Manager You can view all of our jobs online at http://www.appleone.com/?sc=11&id=498807 Job Experience:Data Entry, Filing, General Office, MS Excel, Spanish, Typing, Windows, Customer Service experience, logistic experience, Data Entry, General Office, Windows, MS Excel, Filing, Typing.